Return & Shipping Policy

  • CUSTOMERS MUST REQUEST RETURN AUTHORIZATION
  • SHIPPING COST IS CALCULATED BY THE SIZE, WEIGHT OF ITEM AND DISTANCE FROM US TO YOUR ADDRESS
  • SHIPPING CHARGES ARE NONE REFUNDABLE
  • ONCE A RETURN MERCHANDISE AUTHORIZATION IS ISSUED
  • MERCHANDISE CAN BE SEND BACK TO OUR WAREHOUSE ADDRESS
    CANADA CUSTOMERS
  • 5167 TOMKEN ROAD MISSISSAUGA, ONTARIO, L4W-1P1
    USA CUSTOMERS RETURN ITEMS TO:
    2718 ELMWOOD AVENUE, KENMORE, NEW YORK, 14217
    WE WILL ISSUE REFUND AS SOON AS WE RECEIVE THE RETURNED ITEMS.
    IN ORIGINAL CONDITION, UNOPENED AND UNUSED.
    RESTOCKING CHARGE OF 20% WILL BE APPLIED TO ALL RETURNS, UNLESS YOU RECEIVED DAMAGED OR THE WRONG ITEM.