Return & Shipping Policy
- CUSTOMERS MUST REQUEST RETURN AUTHORIZATION
- SHIPPING COST IS CALCULATED BY THE SIZE, WEIGHT OF ITEM AND DISTANCE FROM US TO YOUR ADDRESS
- SHIPPING CHARGES ARE NOT REFUNDABLE
- ONCE A RETURN MERCHANDISE AUTHORIZATION IS ISSUED
- MERCHANDISE CAN BE SEND BACK TO OUR WAREHOUSE ADDRESS
CANADA CUSTOMERS - 5167 TOMKEN ROAD MISSISSAUGA, ONTARIO, L4W-1P1
USA CUSTOMERS RETURN ITEMS TO:
3095 ELMWOOD AVENUE, KENMORE, NEW YORK, 14217
WE WILL ISSUE REFUND AS SOON AS WE RECEIVE THE RETURNED ITEMS.
IN ORIGINAL CONDITION, UNOPENED AND UNUSED.
RESTOCKING CHARGE OF 20% WILL BE APPLIED TO ALL RETURNS, UNLESS YOU RECEIVED DAMAGED OR THE WRONG ITEM.